Return Policy

RETURNS

Petite Epoque accepts returns on domestic orders within 30 days of the purchase date. We do not offer exchanges. Merchandise may be returned for a refund. Returned merchandise must be unworn, with all tags attached.  Petite Epoque reserves the right to deny refund if the merchandise does not meet policy requirements.

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

RETURN SHIPPING

Please note that we do not issue prepaid return shipping labels, and you will be responsible for all return shipping fees. We do not accept and will not process international returns.

Return requests must be submitted within 30 days of the purchase date in order for the package to be accepted.

SHIPPING

To return your product, you should mail your product to: 65 W 96th St, 12E New York New York US 10025

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.